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Community Health Needs Assessment | Financial Assistance

IWHC Receives NCQA Recognition

Date Given: 6/29/2015 12:00:00 AM

The National Committee for Quality Assurance (NCQA) today announced that Inland Women’s Health Care in Waterville has received NCQA Recognition as a Patient-Centered Specialty Practice (PCSP) for its responsiveness to patients and medical colleagues, cooperation and integration with other health care groups, and dedication to continuous improvement. Inland Women’s Health Care is a practice of Inland Hospital.

Earning NCQA Recognition shows that Inland Women’s Health Care has undergone a rigorous review of its capabilities and is committed to communication, coordination and providing access to care. Recognition signals to primary care practices that Inland Women’s Health Care is ready to be an effective partner in caring for patients they have in common.
“NCQA Patient-Centered Specialty Practice Recognition distinguishes practices that communicate, collaborate and integrate care in ways that patients want and that improve quality,” said NCQA President Margaret E. O’Kane. “I commend the team at Inland Women’s Health Care for its achievement, and for its commitment to continuous improvement.”
Inland Women’s Health Care met or exceeded national standards for:
  • Communicating with primary care clinicians to exchange key information and establish coordinated care plans.
  • Providing timely access to care and clinical advice based on patient need.
  • Using a systematic approach to track referrals and coordinate care.
  • Measuring and improving performance over time.
PCSP recognition is modeled on and complements NCQA’s Patient-Centered Medical Home (PCMH) Recognition program, the most widely adopted medical home model in the country. A medical home is a way of organizing primary care that uses teamwork and technology to improve quality, improve patients’ experience of care and reduce costs. PCSP recognition highlights the “neighbors” in medical specialties that surround and inform the medical home and colleagues in primary care.
For further information, e-mail pcsp@ncqa.org.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s Web site (ncqa.org) contains information to help consumers, employers and others make more informed health care choices.
Inland Women’s Health Care is located at 180 Kennedy Memorial Drive-Medical Arts Building in Waterville. Providers include William K. Bradfield, MD, Mark Klemperer, MD, Mary Vaughan, MD, Sally Stothoff, FNP, and Helen Price-Wharff, FNP.