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NCQA Recognition as Patient-Centered Specialty Practices (PCSP)

Date Given: 3/13/2015 12:00:00 AM

PCSP_300dpi_color-Feb-2015-(2).jpgThe National Committee for Quality Assurance (NCQA) has announced that Inland Surgical Associates and Inland Wound Care in Waterville have received NCQA Recognition as Patient-Centered Specialty Practices (PCSP) for their responsiveness to patients and medical colleagues, cooperation and integration with other healthcare groups, and dedication to continuous improvement. Both practices are departments of Inland Hospital, a member of EMHS.

Earning NCQA Recognition shows that these practices have undergone a rigorous review of their capabilities and are committed to communication, coordination and providing access to care. Recognition signals to primary care practices that Inland Surgical Associates and Inland Wound Care are ready to be effective partners in caring for patients they have in common.

“NCQA Patient-Centered Specialty Practice Recognition distinguishes practices that communicate, collaborate and integrate care in ways that patients want and that improve quality,” said NCQA President Margaret E. O’Kane. “I commend the teams at Inland Surgical Associates and Inland Wound Care for their achievement, and for their commitment to continuous improvement.”

According to NCQA, Inland Surgical Associates and Inland Wound Care met or exceeded national standards for:
  • Communicating with primary care clinicians to exchange key information and establish coordinated care plans
  • Providing timely access to care and clinical advice based on patient need
  • Using a systematic approach to track referrals and coordinate care
  • Measuring and improving performance over time

PCSP recognition is modeled on and complements NCQA’s Patient-Centered Medical Home (PCMH) Recognition program, the most widely adopted medical home model in the country. Nine of Inland’s primary care practices (Inland Family Care and Inland Medical Associates recently received Level 3 PCMH Recognition from NCQA. A medical home is a way of organizing primary care that uses teamwork and technology to improve quality, improve patients’ experience of care and reduce costs. PCSP recognition highlights the “neighbors” in medical specialties that surround and inform the medical home and colleagues in primary care.

For further information, e-mail pcsp@ncqa.org.

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s Web site (ncqa.org) contains information to help consumers, employers and others make more informed health care choices.