Measuring Quality

You deserve to know how your community hospital rates in the quality of care it provides. We’ve created this report so you can learn the many ways Inland is working to meet and exceed your expectations.

This is part of our commitment to clinical excellence and 5 star customer service. Publicly sharing our quality data shows our dedication to being openly responsible for our results, and it gives you the power to hold us accountable for our performance.

Visit the Indicator/Measure in the left green box to begin viewing the many "indicators" or "measures" of quality that we monitor and how we compare to the national average when available. If you pause your cursor over each measure, pop up boxes will offer specific definitions and desired performance levels. Click on FAQs in the left green box to see the answers to many frequently asked questions about our report. The information will be updated regularly, typically quarterly. If you have questions or concerns, we are happy to speak with you. At the bottom of each page you will find a link to contact us, or feel free to call or email our CEO at 861-3012 or jdalton@emhs.org.

Inland is proud of its culture of excellence. We’re serious about continuous improvement and delivering the safest, highest quality healthcare to you and your family. Please let us know what you think about our efforts and how we can better serve you.